HighLow is an Australian binary options broker that has been able to place itself above most other brokers by offering a good selection of options and honest trade. The binary options industry is filled with brokers that are out to get their traders. Brokers who are prioritising short-term gains over long-term beneficial relationships with their clients. HighLow is not one of these. They make sure to offer an excellent service and to build a long time relationship with their customers.
HighLow is based in Sydney and regulated by the Australian Securities and Investments Commission (ASIC). ASIC offers outstanding trader production, and they take any and all complaints from traders very seriously. A broker has to provide an honest service to be allowed to operate under ASIC.
HighLow focuses primarily on Austrailian clients but will accept clients from a number of other countries as well.
HighLow focuses exclusively on binary options. They offer binary options based on many different underlying assets. Among these, you will find stocks, currencies and commodities. Their main focus is on currency based binary options.
They offer a number of different types of financial instruments. Among these, you will find Turbo options, turbo spread options, high/low options, no-touch options, one-touch options.
They do not offer any bonus, but they do offer a $50 cashback for new approved accounts.
HighLow does not use their own trading platform. Instead, they have chosen to use a white label option from Markets Pulse. The platform is not as advanced as those offered by some other brokers, but it is well designed and easy to use. It offers everything you need to trade binary options but nothing more.
The broker offer apps that allow you to trade on iOs, Android and Windows phones. Buying binary options on any phone is easy.
You can deposit money to HighLow using wire transfers, bank cards and a number if e-wallets. Depositing money is effortless. Many but not all methods can be used to withdraw money again.
Withdrawals are processed quickly, and you will usually have the money in your account the following day. If you request your money after 2 pm then you will often have to wait one extra day for your money. You can not withdraw less than USD50.
The customer service is not as good as it should be. It can sometimes take more than 24 hours to get a response from the customer service if you send them an email. If you prefer to call them you can do so but the phones lines are only open 09:00 to 04:00 (AEDT/AEST time). They do not offer a live chat.
HighLow is a good broker as long as you do not need to contact their customer service. IQ option is in my humble opinion a better option if you are a beginner trader and think you are going to need to contact the support regularly. Experienced traders that require little help is likely to enjoy HighLow.
They offer a good selection of options and give you a fair chance to earn money. HighLow is an excellent option if you live in Australia and want to trade with binary options. The fact that HighLow is regulated by the Australian Securities and Investments Commission (ASIC) makes it easy for Australian traders to file a complaint if they think the broker has made an error. It is, if you live in Australia, easier to lodge a complaint with ASIC than it is CySEC or other European Exchange commision.